The inspiration for this was largely from my dislike for having a TV in the bedroom. My compromise is that I'd be OK with it if we were able to "put it away" when not in use. For example, to have the TV in an armoire that we could then put it behind closed doors.
Steve went perusing for such a piece of furniture, and he found a stand-alone electric fireplace that holds a flat-screen TV behind it. When we want to watch the TV, it rises up out of its hiding place, and then when we're done, it goes back. AND there's the bonus of having a fireplace in the bedroom. Pretty nifty, eh?
So we made the purchase, and I had to schedule the delivery. I decided to schedule it for the same day I had the heating/AC people coming out (more on that in a bit), since I had already planned to take the day off work. The information I had emailed to me, said this was a "white glove" delivery, and two men were supposed to be in tow, they were supposed to bring it in and set it up for me before I signed for it. Well, the truck comes, there's only one guy, and he's insisting he's not supposed to set it up.
I go back in the house to double check my info. I'm right. I show it to him, and he acknowledges the mistake. He says he can't do it by himself. No duh. The thing weighs >400 lbs. There's no way I'm offering to help, 'cause the thing weighs so much (not that I should have to anyway, but it did cross my mind momentarily just for the sake of getting the job done).
I clear some space in the garage and have him put it there. I didn't want it in the house only to be put in a random spot, where it would take up space and tick me off every time I saw it or had to walk around it. There wasn't any way I was going to be able to get it upstairs and set it up any time soon, so therefore, in the garage it went.
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| Anyone want to come over and haul this up my stairs for me? |
Then there's stuff I have to sign, naturally. Oh, guess what? Both pieces of paperwork I signed had the same instructions on it I had! It was right there, in black and white: "White Glove Delivery, 2 person service required, bring inside to client-specified location, unpack, and remove dunnage unless otherwise directed."
The delivery guy apologizes - thank you. He tells me he's going to report it to someone on his end of things - thank you again. He calls back a little while after he leaves offer to come back and try to get it up the stairs for me. I tell him I think that's a bad idea. He goes on about trying to make the customer happy - thank you, but I still think it's a bad idea. He calls his supervisor, who states that they "aren't allowed" to move things up stairs, even with a two-person delivery.
As it stands now, this guy's supervisor is going to get in touch with the manufacturer (about the delivery issues, I guess), and also try to "work something out" as far as getting it in the bedroom upstairs.
ALSO, the heating/AC people were supposed to come out today and address some things. "First call" I was told. Finally ~1:30pm I find their number and call them up. I was down for tomorrow. The lady on the phone remembers our conversation a week ago, and remembers it is supposed to be today, but she put me on their calendar for tomorrow. She apologizes -thank you. She said she was going to see if there was anyone available to come out this afternoon, and call me back. I didn't get a return call for over an hour. We're having to re-schedule, which is... undesirable.
I feel like this day hasn't been a total waste... I've been catching up on some finances, some laundry, some cleaning... but the fact that the two reasons why I took the day off work in the first place are BOTH falling though isn't sitting too well with me at the moment.
Oh, the shenanigans.
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